Free U.S. shipping + free returns
Are your products cruelty-free?

Our products are cruelty-free. We do not test our products on animals.

Are your products vegan?

Our line is over 60% vegan. We use the best possible ingredients, including luxurious natural oils, fruit and vegetable butters, and thoughtful formulations with minimal to no preservatives. If you have a product in mind, please email and we can tell you if it is vegan.

What is your returns policy?

We want you to love our products as much as we do. If you are not satisfied with your purchase for any reason, we will be happy to assist you with a return or exchange. Please email us at; or call us at 1-888-686-MILK Mon. – Fri. 10am – 6pm.

Can I request products for a publication or my makeup kit?

If you would like samples for a publication, blog/vlog or if you are a pro-artist looking for product for your kit, please email

Where can I purchase your products in person?

Milk Makeup is available in select Sephora and Urban Outfitters stores. We can also be found at Birchbox SOHO. To find a location nearest you, please search our Store Locator.

Can I get a sample?

We have a variety of kits for sale on with a selection of products to test and try. We will be sampling with Birchbox and in select Sephora sampling programs starting in Spring 2016. If you would like samples for a publication, blog or vlog please email

Where is my order?

Access your order status and history by signing in to your account. Once your order has been shipped you will receive an e-mail shipping confirmation to the e-mail address provided at purchase. You can also reach us at or speak to someone directly at 1-888-686-MILK Mon.–Fri. 10AM–6PM EST.

Do you ship internationally?

Milk Makeup does not ship to destinations outside of the US. We apologize for any inconvenience. Please note Milk Makeup currently does not ship to PO Boxes, Military (AFO/FPO), or Puerto Rico. If you would like to receive an email notification when we are available in your country, you can sign up here.

What do you do when it comes to sustainability?

Our packaging is 100% recyclable.

Can I purchase the stickers separately?

We don’t sell them separately but we do include them with each order.

How much is shipping?

We currently offer the following shipping methods within the continental USA.

UPS Ground (5 – 7 business days) Free
UPS 2nd Day Air (3 – 4 business days) $12.00
UPS Next Day Air (2 – 3 business days) $20.00
We offer free UPS Ground shipping with all orders over $50 to the continental US.

We only ship UPS Ground to Hawaii and Alaska.
Orders over $50 UPS Ground to Hawaii or Alaska $25
Orders under $50 UPS Ground to Hawaii or Alaska $33

For all other questions please email